Video is Buffering

If Filmograph.io is freezing, buffering, or taking a long time to load, it usually indicates a network connectivity issue. Try the following troubleshooting steps to get back to streaming.

1. Test your Internet Connection

For the best experience, we recommend a minimum download speed of 5.0 Mbps for High Definition (HD) and 25.0 Mbps for 4K Ultra HD.

2. Restart your Home Network

1. Turn off your streaming device.
2. Unplug your modem and router from power for 30 seconds.
3. Plug your modem and router back in and wait until no new indicator lights are blinking.
4. Turn on your device and launch Filmograph.io again.

3. Clear App Cache or Reinstall

If your network is stable, the app data might be corrupted. Try clearing the Filmograph.io app cache in your device settings, or delete and reinstall the application.